Member Management Overview
Managing members involves ensuring the correct members are listed for the department, through hiring and retirements, and ensuring the correct members have the correct access to Responserack; invitations and modifying access. Occasionally, for those who cannot do this themselves, helping keep their contact information up to date.
Operational / Non-Operational Membership
Each department has operational membership (who respond to incidents) and perhaps some non-operational support (e.g. administrators, auxiliary, support, etc.) Only operational members are listed for attendance on incidents. Non-operational members may have access to Responserack, perhaps to help with administration.
NOTE: Only operational members are listed for attendance on incidents.
Adding & Inviting Membership
Add members as either operational or non-operational. Added members do NOT get access to Responserack, they are included in lists for selection in reports (for example in attendance.) To gain access to Responserack a member needs to be invited by an administrator.
NOTE: Each invitation is unique to the single member, and can be used once only. Send multiple invitations to multiple members - i.e. one each. Additionally, you can send multiple invitations to a single member, if needed, i.e. they use multiple Google accounts, or an email account and a separate phone number account.
All department members have a career arc, hopefully over many years, with ups and down along the road. Firefighters get promoted from recruit to active firefighter, and get promoted through the ranks. Sometimes a member will need to take some medical leave, or a personal leave of absence.