Incident Administration Process / Workflow Overview (Incident State)
Incident Administration involved two small workflows, one after the other. First to prepare a report for the department's records, second to prepare a report for submission to the state/territory as NFIRS.
IN THIS ARTICLE
#1 Department Completion Workflow
Placeholder incidents become preliminary once the Firefighter / Officer enters information. Administrators complete those preliminary reports.
State | Description | Task Performed |
Placeholder | Automatically entered from Dispatch / CAD | Initial entry, should soon be edited by firefighter or officer. Note : Those departments without CAD integration, who manually enter their incidents, do not encounter this state. |
Preliminary | Report entered by Firefighter / Officer | Firefighter / Officer has completed the steps; dates/time, narrative, attendance, apparatus, agencies, etc. Perhaps added attachments. |
Complete | Reviewed and Completed by an Administrator (a second pair of eyes, done in the Administration website.) | Double-checked; reviewed narrative for completeness / correctness and marked as "complete" for records. |
#2 NFIRS Processing Workflow
Once every period (maybe a week, or two weeks, or month, or quarter ... as dictated by your state or territory NFIRS point of contact) review incidents for export to NFIRS.
State | Description | Task Performed |
Complete = NFIRS Preliminary | Not yet NFIRS reviewed | Initial State from Above Completion |
NFIRS Processed | NFIRS review, processing | Providing additional data based upon the NFIRS requirements |
NFIRS Excluded | NOT for NFIRS | e.g no responders were available, https://www.usfa.fema.gov/nfirs/coding-help/nfirsgrams/nfirsgram-incident-nonincident.html |
NFIRS Exported | Once exported to NFIRS | Download and upload to eNFIRS, or emailed to your state or territory Point of Contact |
Note: Incidents are available for reporting / analysis at any stage, but clearly the more attention given to them, the more representative the data, and accurate the outputs.