Browser Tips

Tips for Working with Responserack in a Browser

Responserack is designed to be lightweight and fast, using simple HTML to ensure compatibility across all devices. Because the interface is streamlined, you can use built-in browser features to navigate your data like a pro.

1. Finding Information Instantly

Since Responserack displays lists in a straightforward format, you don’t need a complex search bar to find a specific incident or address. Your browser’s Find in Page tool is the fastest way to highlight exactly what you’re looking for.

Windows/Linux: Press CTRL + F
Mac: Press CMD + F

Simply type a CAD number, a street name, or a unit ID, and the browser will jump directly to that incident or entry within the page.

2. Multi-tasking with Tabs

If you need to view a specific incident report without losing your place in an incident review, use Open in New Tab. This allows you to keep multiple "views" of Responserack active at once.

How to do it: Right-click any link and select "Open link in new tab."
Pro Tip: If you are on a desktop, you can Drag a Tab to the side of your screen to create a split-screen view, allowing you to compare two different reports side-by-side.

3. Keyboard Shortcuts for Efficiency

Once you have finished reviewing a report or updating a something in a side tab view, you can clear your workspace quickly using keyboard shortcuts rather than hunting for the "X" button on the tab.

Close Current Tab: Press CMD + W (Mac) or CTRL + W (Windows).
Re-open Closed Tab: If you closed something by accident, press CMD + Shift + T (Mac) or CTRL + Shift + T (Windows) to bring it back instantly.

4. Quick Access via Bookmarks

Don't type the URL every time you need to log an incident. Save your most-used Responserack pages directly to your browser’s Favorites or Bookmark Bar.

Navigate to your department's Responserack home page.
Click the Star Icon in the address bar.
Name it "Responserack" and save it to the Bookmark Bar for one-click access whenever you open your browser.

Note: If you use Responserack on a tablet or phone, you can also use the "Add to Home Screen" option in your mobile browser to make it function like a dedicated app.